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Faqs

FAQ
FAQ
  • After we send you the inquiry, how long will it take to receive a response?

    We will reply to you within 12 hours after receiving the inquiry on weekdays.

  • Are you a direct manufacturer or a trading company?

    We are manufacturers, we produce and sell ourselves.

  • What products can you offer?

    We mainly produce tungsten steel milling cutters, drill bits and other hard alloy tools.

  • What are the main application areas involved in your product?

    Our products cover almost the entire mold industry, defense industry, aerospace industry, automotive industry, electronic products and other fields.

  • Can you make customized products?

    Yes, our main focus is on customized products. We develop and produce products based on the drawings or samples provided by customers.

  • Do you produce standard parts?

    Yes.

  • What is the production capacity of your company?

    We have over 30 units of WALTER from Germany, Makino from Japan, ROLLMATIC from Switzerland, and TTB from Switzerland, with an annual output value of 80 million RMB.

  • How many employees does your company have, including how many technical personnel?

    The company currently has over 80 employees, including more than 10 professional and technical personnel and 5 engineers.

  • How does your company ensure product quality?

    Firstly, after each process, we conduct corresponding inspections. For the final product, we will conduct 100% full inspection according to customer requirements and international standards;
    Then, we have the advanced and complete top-notch testing equipment in the industry, such as spectral analyzers, metallographic microscopes, etc., which can ensure the stability and consistency of cutting tools, while meeting customers' high-precision testing requirements for cutting tools.

  • What is the payment method?

    When quoting, we will confirm with you the transaction method, FOB, CIF, CNF or other options. When producing in bulk, we usually make a 30% advance payment first, and then pay the remaining balance upon presentation of the bill of lading. We mostly use T/T as the payment method, but L/C is also acceptable.